Last updated: April 17, 2026
At Havaiainass, we want you to receive your order as quickly and affordably as possible. Please read our shipping terms below.
Where we ship
We currently ship only to addresses within the contiguous United States (excluding Alaska, Hawaii, and U.S. territories).
Order processing time
All orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email once your order has been processed.
Delivery time
After processing, delivery typically takes 3–6 business days within the USA.
Please note that delivery times are estimates and may vary due to carrier delays or weather conditions.
Shipping cost
We offer free shipping on all orders – no minimum purchase required.
Carriers
We work with a variety of reliable carriers (e.g., USPS, UPS, FedEx, or regional couriers). The carrier for your order will be determined automatically based on your location and package size. Tracking information will be provided via email once your order ships.
Tracking
A tracking number will be sent to the email address you provided at checkout. You can track your package directly on the carrier’s website.
Missing or lost packages
If your package is marked as delivered but you have not received it, please contact us within 5 business days. We will work with the carrier to resolve the issue.
Incorrect shipping address
Please double-check your shipping address. We are not responsible for delays or losses caused by an incorrect address provided by the customer. If you realize an error, contact us immediately at info@havaiainass.it.com.